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Working survey remover tool v4.310/25/2023 ![]() ![]() When you have bad survey questions in your questionnaire, you end up wasting a valuable opportunity to surface critical insights from customers and employees about how to improve your products and services.Ī survey question is biased if it is phrased or formatted in a way that skews people towards a certain answer. It’s important to make sure the input gathered is as unbiased as possible, and provides a clear lens into the customer experience. ![]() One of the most common causes of unreliable survey feedback is the biased survey question.Ĭustomer feedback is not easy to come by, which makes every survey response all the more significant. While customer surveys can yield amazing insights into what your customers want and need, they can also be a liability if the underlying survey questionnaire is flawed.
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